Privacy Policy

Please Read This Agreement Carefully

We respect and take steps to protect your privacy. We strive to make our site a safe environment for everyone who visits and uses our services. We are committed to providing you with the best possible online service. The purpose of this policy statement is to fully share with you:

  • How we use the information
  • With whom we share the information
  • How you can change the information

How we use information collected

We use information which you provide us for legitimate business purposes and to keep track of the services you have signed up to receive. We may also use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site’s content and layout. We do this in an attempt to improve our site and better tailor it to meet our users’ needs. We may also use personally identifiable information about you to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners and promotions. We use your email address to contact you regarding administrative notices or latest news from time to time. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce our Terms and Conditions.

Protection of database information

Any information submitted to us on behalf of our customers will remain the property of the account holder. We will at no time collect or redistribute this information without your consent, except where legally required by law to do so. This is with particular reference to any database, numbers and/or recipient details that you may deliver to us, or store on our databases.

Disclosure of your information

We do not sell or rent any personally identifiable information about you to any third party. In addition, we must comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally-identifiable information.

Limits on our abilities

Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. Additionally, we can (and you authorise us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems. Any other questions? We’re always happy to answer your questions and listen to your comments.

Cookie policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Cookies used – Google Analytics

Data Retention

everymessage comply with statutory and regulatory requirements and also at the instruction of its customers and partners in relation to the retention of data. Under the General Data Protection Regulation 2018 EU 2016/679 GDPR) it is recommended that we hold your data only for the necessary amount of time – in this case it is no more than 18 months from the last interaction or communication. We do not sell or rent your personal information to any third parties for marketing purposes.

Contacting Us

If you have any questions regarding this privacy statement, please contact us using the information below:

Grenville Court
Britwell Road
Buckinghamshire SL1 8DF

0344 264 1234