Create powerful customer journeys, simply and at scale. everymessage brings SMS, RCS, WhatsApp, email, digital letters, print and post, and AI voice assistants together on one UK-hosted platform, so you can reach every customer on the channel that works for them.
What is everymessage?
everymessage is a UK customer communications platform, founded in 2003 and based in Burnham, Buckinghamshire. It lets organisations send and receive SMS, RCS, WhatsApp and email, deliver letters digitally or by print and post, and automate phone calls with AI voice assistants, all from one platform with a web portal and APIs. The platform is ISO 27001 certified and hosted in UK data centres, with high availability across the UK and EU.
Every channel, one platform
SMS
Bulk and two-way text messaging with branded sender IDs, delivery receipts, and every way to connect: portal, API, SMPP, SOAP, email or file.
Business SMS →RCS
Branded, verified messages with rich cards and buttons in the phone’s own messaging app, with automatic web or SMS fallback.
RCS Business Messaging →Official WhatsApp Business Platform messaging: approved templates, two-way conversations, automation and voice-note transcription.
WhatsApp Business Messaging →Personalised email at high volume with detailed delivery reporting, plus a shared, routed inbox for incoming email.
Bulk Email and Shared Inbox →Digital Letters
Replace posted letters with a secure, branded portal and identity checks, with automatic reminders and a switch to post if needed.
Digital Letters →Print and Post
Hybrid mail: print to our virtual printer driver or use the REST API, and we print, enclose and post your letters.
Print and Post →AI Voice Assistants
Natural-speech AI that answers and makes calls, connects to your systems and handles hundreds of calls at once.
AI Voice Assistants →Customer journeys that use every channel
Because every channel runs on the same platform, a single journey can move between them automatically, reaching each customer in the way that works best:
Rich message, never missed
Send a branded RCS message. Phones without RCS get a web version of the same message by SMS link, or a plain text.
Digital first, paper if needed
Deliver a statement as a digital letter, send reminders by SMS or email, and post a printed copy only if it isn’t opened.
Voice with a follow-up
An AI voice assistant takes a call, completes the task in your systems and sends a confirmation by SMS or WhatsApp.
everymessage in numbers
Connect the way that suits you
- Web portal: compose, personalise, schedule and send, manage contacts and handle replies, with no development needed
- REST API: send messages and letters and receive replies and delivery reports from your own systems
- SMPP and SOAP: for high-volume and established enterprise systems
- Email-to-SMS and file upload: send from email or batch files
- Virtual printer driver: turn anything you can print into a posted letter
- Webhooks: push replies and delivery reports into your systems as they happen
What organisations use everymessage for
Payments and collections
Reminders, payment links and formal letters across SMS, email, WhatsApp, voice and post.
Appointments
Confirmations and reminders that customers can confirm or rearrange with a tap or by voice.
Customer service
Two-way conversations, shared inboxes and AI automation that answer common questions and route the rest.
Statements and documents
Deliver documents digitally with identity checks, and post only when needed.
Alerts and emergency notifications
Reach large groups fast by voice and text, and see who has responded.
Why organisations choose everymessage
- UK-developed and supported: built and supported by our own team in the UK
- Secure: ISO 27001 certified since 2009, hosted in UK data centres (security and compliance)
- Highly available: up to 99.999% availability, with high availability across the UK and EU and 24/7/365 support
- Evolution, not revolution: we integrate with your existing databases, back-office systems and payment gateways, including legacy platforms
- One supplier: every channel from one platform, one contract and one team
Frequently asked questions
What does everymessage do?
everymessage is a UK customer communications platform. Organisations use it to send and receive SMS, RCS, WhatsApp and email, deliver letters digitally or by print and post, and automate inbound and outbound phone calls with AI voice assistants, from one platform with a web portal and APIs.
Is everymessage a UK company?
Yes. everymessage was founded in 2003 and is based in Burnham, Buckinghamshire. The platform is developed and supported by our own team in the UK and hosted in UK data centres, with high availability across the UK and EU.
Is everymessage secure?
everymessage has been ISO 27001 certified since 2009, one of the first in the industry, and hosts its platform in UK data centres.
Does everymessage have an API?
Yes. everymessage provides a REST API for messaging and letters, SMPP and SOAP interfaces for high-volume and enterprise systems, and webhooks that push replies and delivery reports to your systems.
Can everymessage work with our existing systems?
Yes. Our approach is evolution, not revolution: we integrate with your existing databases, back-office systems and payment gateways, including legacy platforms, to complement the processes you already have.
Which channels does everymessage support?
SMS, RCS Business Messaging, WhatsApp, email, digital letters, print and post, and AI voice calls, all from one platform.
How do I get started with everymessage?
Book a free discovery call. We’ll look at how you communicate with customers today and recommend the channels and integrations that will make the biggest difference.
Talk to our team today
Book a free discovery call to see what the everymessage platform can do for you.