Customer satisfaction isn’t achieved by accident. It happens by design. Since 2003, everymessage has helped UK organisations keep pace with fast-changing communications technology, from the first bulk text messages to RCS, WhatsApp and AI voice assistants.
Who we are
everymessage is a UK customer communications company, founded in 2003 and based in Burnham, Buckinghamshire. Our platform lets organisations reach their customers by SMS, RCS, WhatsApp, email, digital letters, print and post, and AI voice assistants. It is developed and supported by our own team in the UK and has been ISO 27001 certified since 2009.
Our story
everymessage was formed in 2003 with one clear objective: to create user-friendly software that makes it easier for organisations to communicate. Our first customers were call centres, who used our software to log calls, send mail shots and collect data, improving response rates and helping every worker be more efficient.
As the way people communicate changed, so did we. Over the years we have added channel after channel and brought them together on one platform, so our customers can reach people however they prefer, and move between channels in a single journey.
2003
everymessage is founded to make customer communication simpler for call centres and the organisations they serve.
2009
We become one of the first in the industry to achieve ISO 27001 certification, which we have held ever since.
Today
One platform for SMS, RCS, WhatsApp, email, digital letters, print and post, and AI voice, hosted in the UK with high availability across the UK and EU.
Our approach: evolution, not revolution
We don’t ask you to rip out the systems you rely on. We work with you to integrate your existing databases, back-office systems and payment gateways, including legacy platforms, so new channels complement the processes you already have. We pride ourselves on our openness and flexibility, and on a consultative approach that starts with your goals rather than our products.
Consultative
We look at how you communicate today and recommend the changes that will make the biggest difference, often simple ones.
Integrated
Our REST API, SMPP, SOAP, webhooks, email and file interfaces connect to the systems you already use.
Built on experience
Our team is passionate about new technology and communication strategy, and we build on what has worked in previous deployments to deliver robust, targeted solutions.
Why organisations work with us
- UK-developed and supported: our platform is built and supported by our own team in the UK
- Secure: ISO 27001 certified since 2009 (security and compliance)
- Reliable: up to 99.999% availability, high availability across the UK and EU, and 24/7/365 support
- Every channel: SMS, RCS, WhatsApp, email, digital letters, print and post and AI voice assistants from one supplier
Find us
Address
everymessage
Grenville Court, Britwell Road
Burnham, Buckinghamshire
SL1 8DF
Phone
About everymessage: FAQs
When was everymessage founded?
everymessage was founded in 2003, originally to create user-friendly communication software for call centres.
Where is everymessage based?
everymessage is based at Grenville Court, Britwell Road, Burnham, Buckinghamshire, SL1 8DF, in the UK. The platform is developed and supported by our own UK team.
What does everymessage do?
everymessage provides a customer communications platform for SMS, RCS, WhatsApp, email, digital letters, print and post, and AI voice assistants, with a web portal and APIs.
How does everymessage work with existing systems?
Our approach is evolution, not revolution. We integrate with your existing databases, back-office systems and payment gateways, including legacy platforms, using our REST API, SMPP, SOAP, webhooks, email and file interfaces.
How do I contact everymessage?
Call 0344 264 1234, email contact@everymessage.com, or book a free discovery call on our website.
Talk to our team today
Book a free discovery call and find out how we can help you communicate better with your customers.