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Create powerful customer journeys simply and at scale
Leverage the latest digital communication methods to drive efficiencies, improve response rates and reduce costs regardless of your size.
We offer a flexible and scalable choice of deployment models based on individual customers needs and demands.
This includes up to 99.999% availability and 24 x 7 x 365 support to ensure that the platform is ready and operational to service you.
Deploy a BoT or automated communication simply and quickly with our AI engine
We understand that deploying automation can be daunting and seem complex, but it needn’t be with our low code approach.
Via our platform, you can create exceptional customer experiences, using our range of tools to handle conversational messaging to:
Deploy a BoT or automated communication simply and quickly with our AI engine
We understand that deploying automation can be daunting and seem complex, but it needn’t be with our low code approach.
Via our platform, you can create exceptional customer experiences, using our range of tools to handle conversational messaging to:
Handle conversational messaging at
any time on any channel
Engage with your customers in a way that suits them at the time of their choice using our Agent Interface.
Customers can correspond and move between digital channels whether that’s SMS, email, WhatsApp or Social Media.
Use our AI / BoT engine to provide first-line support and complement your agents. Routing conversations to an agent where required to ensure that the customers needs are always met and reducing the costs associated with servicing customer contact.
Implement simple changes to your existing messaging to drive better outcomes
Our team is made up of individuals who are passionate about cutting edge innovations and obsessed with communications strategies. This combination ensures we leverage the successes of existing deployments so that we can provide highly robust and targeted solutions every time.
Is it time you considered reviewing your current messaging strategy?
Through our internally developed AI engine, our customers are able to completely change the dynamic of their messaging, enabling automated message handling and promoting self-service to improve customer satisfaction and reducing operating costs.
Implement simple changes to your existing messaging to drive better outcomes
Our team is made up of individuals who are passionate about cutting edge innovations and obsessed with communications strategies. This combination ensures we leverage the successes of existing deployments so that we can provide highly robust and targeted solutions every time.
Is it time you considered reviewing your current messaging strategy?
Through our internally developed AI engine, our customers are able to completely change the dynamic of their messaging, enabling automated message handling and promoting self-service to improve customer satisfaction and reducing operating costs.
Voice
Use the same intent handling capabilities via voice using natural language understanding. Speak or chat with virtual agents to fulfil common mundane tasks 24/7
Handle email at scale, queue to agents with template replies and routing, work inboxes in half the time.
Mobile Security
Make a call to check if a mobile phone is likely to have been hijacked using SIM SWAP fraud detection and home register mobile identity tools as part of any workflow.
True Omni-Channel interaction
We will tailor a fully integrated solution to the precise needs of your business and customer, making use of a sophisticated and seamless suite of tools, including:
Advanced Artificial Intelligence
WEB chats
Virtual apps and microsites
Bulk SMS & Email messaging
Interactive voice response
Print and post automation
Talk to our team today
Everymessage was formed in 2003 with the principal objective of creating user-friendly software solutions that make it easier for Call Centres to log calls, send mail shots and collect data – which in turn would improve response rates and make each worker more efficient.